Privacy Policy

Last Updated: [12.05.2026]

1. Introduction

This Privacy Policy explains how RapidSkim Academy collects, uses, stores, and protects your personal information when you use:
https://www.rapidskim.com/academy
By using our website, courses, community, or services, you agree to the terms outlined within this Privacy Policy.
RapidSkim Academy is operated by PCO TRAINING & SUPPLIES LTD.
support@rapidskim.com
Business Address:
Maling Exchange, Hoults Yard, Newcastle upon Tyne, NE6 2HL

2. Information We Collect

We collect various types of personal data to provide you with effective learning experiences. The information we collect includes:

Identity Data:
Full name
Username
Date of birth (where provided)

Contact Data:
Email address
Billing address
Telephone number

Transaction Data:
Purchase history
Payment details
Order information

Technical Data:
IP address
Browser type
Device information
Login activity
Website usage data

Profile & Community Data:
Community posts and comments
Course progress
Survey responses
Preferences and interests

Marketing Data:
Email preferences
Marketing consent choices

3. How We Collect Data

We collect personal information through:


Direct Interactions

When you:
Purchase a course
Create an account
Join the community
Contact support
Participate in livestreams or surveys
Automated Technologies

Through:
Cookies
Analytics tools
Website tracking technologies
Third-Party Providers

Including:
Payment providers
Analytics services
Community hosting platforms

4. How We Use Your Information

We use personal data to:

Provide access to courses and services
Process payments and purchases
Manage customer accounts
Deliver customer support
Improve website functionality and user experience
Monitor course progress and community activity
Send important updates
Send marketing communications where permission has been granted
Protect the platform against fraud, abuse, or misuse

5. Disclosures of Your Personal Data

You may receive marketing emails from RapidSkim Academy where:
You have subscribed
Purchased a product or service
Opted into communications

You may unsubscribe at any time using the unsubscribe link within emails or by contacting support.

6. Payment Information

Payments are processed securely through third-party providers including:
Stripe
Klarna
Clearpay
Apple Pay
Google Pay

RapidSkim Academy does not store full payment card information on its own servers.

7. Community & User Content

If you post content within the RapidSkim Academy community, livestream chats, comments, or discussions, that content may be visible to other members.

Users are responsible for the content they choose to share publicly within the platform.

We reserve the right to moderate or remove content that breaches our Terms & Conditions.

8. Testimonials & Submitted Content

If you voluntarily submit:
Reviews
Testimonials
Photos
Videos
Messages
Before & after work

You grant RapidSkim Academy permission to potentially use this content for:
Marketing
Social media
Website content
Promotional material

If you would like submitted content removed, reasonable requests may be considered.

9. Data Sharing

We may share limited personal information with trusted third-party providers where necessary for business operations, including:

Payment processors
Website hosting providers
Email marketing services
Community software providers
Analytics providers
We do not sell your personal data.
Personal information may also be disclosed where required by law or to protect legal rights.

10. International Transfers

Some third-party services used by RapidSkim Academy may store or process data outside the United Kingdom or European Economic Area (EEA).
Where this occurs, reasonable safeguards are used to help protect your information.

11. Data Retention

We retain personal data only for as long as reasonably necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Course accounts and related information may remain stored for operational, customer support, and access management purposes.

12. Data Security

We take reasonable security measures to protect personal information from:
Unauthorised access
Misuse
Loss
Disclosure
Alteration
However, no online platform or internet transmission can ever be guaranteed completely secure.

13. Your Rights

Under UK data protection laws, you may have rights including:
Accessing your personal data
Correcting inaccurate information
Requesting deletion of personal data
Restricting certain processing
Objecting to marketing communications
Requesting transfer of your data where applicable

To exercise these rights, contact:
support@rapidskim.com

14.Cookies & Tracking

RapidSkim Academy uses cookies and similar technologies to:
Improve website functionality
Analyse traffic and usage
Remember preferences
Enhance user experience
You can manage cookies through your browser settings.

15. Third-Party Links

Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or policies of external websites.
Users should review third-party privacy policies separately.

16. Children’s Privacy

RapidSkim Academy is intended for users aged 18 and over.

We do not knowingly collect personal information from children under the age of 18.

However, individuals under 18 may access course content under the supervision, consent, and responsibility of a parent, legal guardian, or responsible adult who has purchased the course or provided permission.

Any parent or guardian allowing access to RapidSkim Academy content accepts full responsibility for the minor’s use of the platform and services.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last Updated” date.

Continued use of the website and services after updates constitutes acceptance of the revised policy.

18. Contact Information

For questions relating to this Privacy Policy or your personal information, contact:
support@rapidskim.com
RapidSkim Academy
Maling Exchange, Hoults Yard,
Newcastle upon Tyne,
NE6 2HL

19. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales.